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The Bubble Patch :: FAQs

  FAQs

Opening Times?

Mon to Friday  9.30am - 5pm.  Saturday 9.30am - 4.30pm.

Sundays and bank holidays closed. Christmas opening hours to be announced at a later date.

How can I visit the shop?

See the link to the map on the front page of this web site.

What courses are available?

We hold regular Workshops here at the Bubble Patch, and our list is updated regularly. Click here for a list of courses and events.

I know which fabric or item I want but I cannot find it on the website.

Have you tried the search facility on the left. Type in part of the name of the item and click go. If you have tried the search facility then click here to ask us and we'll get back to you about availability usually within 48 hours.

How I can pay?

Payment is fine by cheque, postal order, and credit or debit cards. If you are paying by post, then use the shopping cart in the normal way, and you will find an option to print your order at the end. Postage is calculated for you.

How do you deliver?

We post using the Royal Mail First class service. This usually takes just one or two days, but can occasionally take as long as five days. We post your order within 3 days or receiving it, unless you are paying by cheque, in which case within 10 days of receiving your order.

How much is the postage and packing?

This varies depending on the weight of the items you order, and is calculated using the Royal Mail First Class weights scale, with a small amount for the packing required. As you add items to your shopping cart, the postage is calculated for you and shown on your order.

Can I have a copy of your catalogue?

Because the availability changes almost daily, we do not send out catalogues in the post, but the good news is you can download a catalogue at any time from the website. To obtain a catalogue of one of the ranges, for example the "Annas Starry Night Plaid" range, then firstly select the range from the right hand side menu, and then look for the "Print Friendly Page" link near the top of the page on the right. Whenever an online catalogue is available for a range, then this link will show. A similar link is also available for notions, threads, patterns, and kits.

Can I see all the fabrics in my basket?

Yes, if you click on the basket link, you will be able to see all the fabrics you have selected in a special Mosaic section. You can move the fabrics around the mosaic to see how they look next to each other for colour and pattern comparisons.

 
 
 

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